Implementing CRM systems

December 1st, 2022

Most businesses use a few different software packages. Email and calendars are typically bundled together in services like Gmail and Outlook. Documents are typically handled with Microsoft Word and arrays of data with Excel. A customer relationship management (CRM) system is like having all these tools under one hood working seamlessly together. In essence, a […]

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CRM programs run the gamut

February 1st, 2016

There are dozens and dozens—maybe hundreds—of Customer Relationship Management (CRM) software programs on the market. And it seems that most are difficult to use. In terms of navigating the programs, many CRM packages seem to be rated along an arc of complexity, from user-unfriendly to totally impossible to use. One well-known program, Salesforce, is often […]

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