Neschen implements 100 percent customer satisfaction guarantee

September 1st, 2008

Neschen Americas (SEAL® and Neschen® brands), Elkridge, Md., has implemented a new 100 percent customer satisfaction guarantee. Designed to improve service levels and streamline customer relations, the new program provides clear guidelines and instructions to resellers and end customers for the remediation of problems pertaining to product quality, freight damage, return authorizations, account credits, and […]

Read More

SHOP introduced to U.S. House of Representatives

August 1st, 2008

According to the National Federation of Independent Business (NFIB), of the estimated 47 million Americans without health insurance, more than 28 million are small business owners, their employees and dependents. The Small Business Healthcare Options Program (SHOP Act, H.R. 6210) has been introduced into the U.S. House of Representatives. Reps. Ron Kind (D-Wisc.) and Phil […]

Read More

Design software allows remote, real-time communication

July 1st, 2008

3D Runway Designer 10 design software from OptiTex now incorporates remote collaboration tools, including an open chat room that allows production and image files in 2D and 3D to be sent between partners participating in the design process. The images can be modified using the new chalk tool, allowing design and production staff to draft […]

Read More