Interview by Sigrid Tornquist
The company was started by William J. Mills I. Did he pass on any advice?
“Don’t let your hands get too far apart, which is to say: don’t overprice, give quality service and deliver when you’ve promised.” —Bill Mills
Is there anything that has surprised you about running the business you grew up in and around?
“Sometimes we don’t realize how much we know about the industry. We’ll be asked a question and are surprised with how much we’ve just picked up over the years.” —Jamie & Bob Mill