Ken Huggins is now responsible for managing and overseeing the daily operations of Arlon’s call center, customer satisfaction, claims resolution and key account management. Prior to this role, Ken held the position of Customer Service Lead, managing all the operational activities of the Arlon Flex Division.
“Ken brings a strong and solid customer service and sales experience to his new role,” said Ivonne Uruena, Customer Service Manager, Arlon Graphics. “While at Arlon, Ken has actively participated in Arlon’s lean journey, improvement of our operations for the Arlon Flex Division and will be a strong leader over the day to day activities of Arlon’s call center taking it to the next level.”
Arlon Graphics LLC, established in 1958, manufactures and markets a full line of pressure sensitive cut vinyl, flexible substrates, and print media films for the digital imaging, signage, vehicle graphic and screen printing industries. Arlon is headquartered in Santa Ana, Calif., with distribution sites in Australia, Europe, India, Latin America and Uruguay.