Understand your customers’ personalities for better sales

July 1, 2017  |  Business, Management

Elemental keys to staying in sync and making the sale. The first thing you need to know is that your customers are different—from each other, and from you. You may feel that you already know that, but I can tell you that many business owners and professionals have lamented to me that the client th…
Sustainability: good business

June 1, 2017  |  Business

Rainier Industries succeeds with a light footprint and a firm handshake. For Rainier Industries Ltd., sustain-ability is more than just a buzzword—it’s a way of doing business. Although often associated with high expenses, Rainier president and CEO Scott Campbell considers sustainability an init…
Driving business during the slow season: entertaining clients

June 1, 2017  |  Business, Management

Everyone appreciates the time of year when things start to slow down. But after a recuperation stage, tent rental companies may find themselves twiddling their thumbs, waiting for clients to call. What do you do to drive business at these times? Many operations host a showcase or an open house, blen…
Handle with care

May 1, 2017  |  Business, Management

Layoffs or firings can mean trouble for everyone involved. It’s an unwelcome responsibility, but almost every business owner and manager will eventually come face-to-face with the disagreeable task of terminating one or more employees. “Firing people is one of the toughest, most unpleasant thing…
U.S. trade policy

April 1, 2017  |  Business, Management

Last year was both a momentous and a productive year for the U.S. Industrial Fabrics Institute (USIFI) and the Narrow Fabrics Institute (NFI) divisions’ efforts in Washington, D.C. The text of the highly controversial Trans-Pacific Partnership (TPP) limited damage to the U.S. textile industry to t…
Pre-employment background checks

April 1, 2017  |  Business, Management

You may need them, but be careful. These days every new employee brings a possible threat to your business, including theft, sexual harassment, physical violence, identity theft, fraud and drug use. The potential for ruinous legal actions is higher today than ever before. That’s why a background c…
Strategic retention

March 28, 2017  |  Business, Management

It’s one thing to find qualified workers; it’s another to keep them happy in their jobs. Inman Mills has a 116-year history as a textiles manufacturer, now staffing three plants with 700 employees. The Inman, S.C.-headquartered company enjoys a low turnover rate and, in fact, has employees who h…
Building markets in Ukraine

March 1, 2017  |  Business

Ukraine plans to attract $300 million for the development of domestic technical textiles and nonwovens industries. According to recent statements from the Ukrainian Cabinet of Ministers, Ukraine plans to attract up to $300 million USD worth of investments for the development of the domestic technica…
Fewer, faster, finer

March 1, 2017  |  Business, Management

How U.S. manufacturers can adapt to changing expectations of customers. Back in 2007, Trans-Tex LLC, based in Cranston, R.I., was struggling to survive. Management quickly concluded that the company, a dye sublimation heat transfer printer of narrow web fabric, could not compete against overseas com…
Creatively Pleasing

February 1, 2017  |  Business, Management

Phyllis Mitchell is the owner of Phyllis Mitchell’s Island Style Marine Canvas & Upholstery in Kemah, Texas. Since its opening in July of 2013, the company has been specializing in the design and fabrication of all things sewn on a sail or powerboat. Here, Mitchell shares her thoughts about th…