June 1, 2019
by Jill C. Lafferty The mission of Al’s Awning Shop is to be the leading provider of quality fabric solutions and to be dedicated to providing professional customer service and exceptional products,” says owner Michele Quadri-Butterfield. “Fabric solutions is key for me. It’s about taking a fabric and helping the customer find the solution to …
May 1, 2019
With a growing business and a dearth of skilled labor, Kimber Buglass trains his own employees, fostering project ownership and pride in the job. “Treat every job as if it’s your own job,” says Kimber Buglass, owner and managing director of Charman Motor Trimmers and Upholsterers Ltd. “I try to tell the team to be …
April 1, 2019
Ombrasole designs, manufactures and installs awnings of all types for North American climates—many of which feature Emilio Petrongolo’s custom and patented motors. Emilio Petrongolo can trace his fascination with canvas and sewing back to his childhood in Italy, where his grandmother made jute bags for storing wheat. Petrongolo, director of R&D and marketing at Auvents …
March 1, 2019
I set aside much of my time to move throughout our building so I can work with managers to keep us on the same page,” says Shane Cossette, COO of TRS Industries, Fargo, N.D. “Something my dad instilled in me years ago was that not only is the customer always right, but it’s our responsibility to …
February 1, 2019
Nova Scotia is a small market and Halifax is a smaller city compared to some others, so we’ve had to diversify to continue a successful year-round employment,” says Paul Aumento, co-owner and president of Creative Textile Solutions Ltd., Halifax, Nova Scotia, Canada. “So we expanded our markets right away to include whatever can be manufactured …
January 1, 2019
“When I work on challenging projects I see the possibilities, not the restrictions,” says Melynda Norman-Lee, event project manager for J J L Events, Toronto, Ont., Canada. “I start visualizing the final outcome when I first start talking with the client. If I haven’t captured that vision from the beginning, I won’t be able to …
December 1, 2018
“We don’t anticipate that the completion of a project is the last time we talk with our clients,” says Rob Kotowski, owner and president of Lake Shore Boat Top Co., St. Clair Shores, Mich. “We typically follow up with them a couple of weeks after they’ve taken delivery of their projects to make sure they’re …
November 1, 2018
One of the keys to our success is our investment in advanced automated equipment,” says Don Alhanati, founder and president of CustomFab USA in Garden Grove, Calif. “That, and the fact that we have a creative staff. We are always looking at ways to do things smarter.” Alhanati had worked 12 years at a manufacturing …
October 1, 2018
“We have to be diverse and knowledgeable about the various types of products people are making in the industry,” says Taylor Bigley, co-owner and president of Awnings by Bigley & Hogshire, Hampton Roads, Va. “What’s in demand changes—the pendulum swings each way—and we have to react to it.” The roots of Awnings by Bigley & …
September 1, 2018
“I love the word resilience,” says Harold Warner, majority owner and president of Dynamic Air Shelters in Calgary, Alberta, Canada. “Whether you’re operating on a physical plane or a psychological plane, resilience enables you to deflect danger and harm. What our company has done is expand and elevate the state of inflatable resilience in response to …