Sales support driving the way
October 1, 2013 | Features, Management, Perspective, Tents
Alex Kouzmanoff translates customer service into customer satisfaction—by listening. By Sigrid Tornquist “When someone is totally incentivized by sales, there is no backup after the sale is made,” says Alex Kouzmanoff, vice president, Aztec Tents, Torrance, Calif. “We wanted to focus our sal…