Delivering world-class customer service

October 20th, 2016

“Lessons from the Mouse” Dennis Snow, the author of the business book “Lessons from the Mouse,” spent roughly 20 years at Disney, working his way up from playing Captain Nemo (driving the submarine) and staffing the “It’s a Small World” ride to management. Now, as the head of Snow & Associates Inc. and a well-known […]

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